1. Reference is made to the Balancing and Settlement Code for the Electricity Industry in Great Britain and in particular, to the definitions of “BSC Procedure”.

2. This is BSC Procedure BSCP513, Version 3.0 relating to Bulk Change of NHH Supplier Agent.

3. This BSC Procedure is effective from 1 September 2021.

4. This BSC Procedure has been approved by the Panel.

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AMENDMENT RECORD

Version	Date	Description of Changes	CPs Included	Mods Panel Ref
1.0	17/02/03	Incorporates changes for P63.	P63	SVG/20/251 SVG/21/256
2.0	23/02/05	SVA February 05 Release and BETTA 6.3	P159, BETTA 6.3, CP1091	SVG/47/004
3.0	01/09/21	1 September 2021 Non-Standard Release	P420	P316/05

CONTENTS

Page Number

1. Introduction

1.1 Purpose and Scope of the Procedure

This BSC Procedure (BSCP) defines the processes that Suppliers¹ ² will use to initiate changes of Supplier Agent(s) in respect of multiple Non-Half Hourly Supplier Volume Allocation (SVA) Metering Systems where the number of Metering Systems involved exceeds a threshold established by the BSC Panel (the Panel)³. This threshold will be published on the BSC Website. This BSCP is not intended for use in the event of a failing Supplier Agent and will not be used where there is a coincident change of Supplier and Supplier Agent. It describes the method by which Suppliers will submit an application for such a change of agent(s) (hereafter referred to as a bulk change of agent) to BSCCo for consideration by the Panel and the process by which the Panel will make its determinations and communicate its decisions to the Supplier. The purpose of this BSCP is to ensure that bulk changes of agent are only carried out where the Panel is satisfied that the Supplier, Supplier Agents and SMRAs involved can undertake the necessary procedures in a controlled and competent manner without adversely impacting their daily operations and other Suppliers within the SMRS; thereby protecting the integrity of Settlements. For the avoidance of doubt, appointment of SVA Meter Operator Agents is not in scope for this BSCP as these appointments will take place in accordance with the Retail Energy Code Metering Operations Schedule.

1.2 Main Users of Procedure and their Responsibilities

This BSCP should be used by Suppliers, who will be required to liaise with the affected SMRAs and Supplier Agents (old and new) in order to collate all the necessary information that the Panel requires in order to make its determination.

BSCCo will be responsible for administering the bulk change of agent application and will liaise with the Supplier and the Panel3. The Panel will be responsible for making a determination on the bulk change of agent application. In so doing, the Panel will take into consideration the original or revised application or any other requirements that must be fulfilled by the Supplier (eg. a test run or a reduction in the volume of SVA Metering Systems affected by the bulk change of agent).

Having obtained approval from the Panel on the basis of its application, a Supplier shall be responsible for overseeing the activities of the Supplier Agents in the subsequent bulk change of agent using a number of related BSCPs, and for the resolving of any issues that arise during the process. Following completion of the bulk change of agent, the Supplier will notify the Panel.

1.3 Use of the Procedure

The remaining sections in this document are:

Section 2 – Not Used

Section 3 – Interface and Timetable Information: this section defines in more detail the requirements of each business process Section 4 – Appendices: this section contains supporting information.

1.4 Balancing and Settlement Code Provision

This BSCP has been produced in accordance with the provisions of the Balancing and Settlement Code (BSC). In the event of an inconsistency between the provisions of this BSCP and the Code, the provisions of the Code shall prevail.

1.5 Associated BSC Procedures

1.6 Acronyms and Definitions

1.6.1 Acronyms

The terms used in this BSCP are defined as follows.

BSC	Balancing and Settlement Code
BSCCo	Balancing and Settlement Code Company
BSCP	BSC Procedure
DA	Data Aggregator
DC	Data Collector
ID	Identifier
NHH	Non-Half Hourly
SVA MOA	SVA Meter Operator Agent
SMRA	Supplier Meter Registration Agent
SMRS	Supplier Meter Registration Service
SVA	Supplier Volume Allocation
WD	Working Day

1.6.2 Definitions

‘bulk change of agent’

The process initiated by a Supplier where the number of SVA NHH Metering Systems involved exceeds the threshold level set by the Panel, and where an application to the Panel has been approved.

‘bulk change of agent transfer date’

The date upon which the information stored in the relevant SMRA and Supplier Agent systems is updated in preparation for the effective date of the bulk change of agent.

1.7 Not Used

3. Interface and Timetable Information

3.1 Bulk Change of NHH Supplier Agent Application³

REF	WHEN	ACTION	FROM	TO	INFORMATION REQUIRED	METHOD
3.1.1	Prior to submitting a bulk change of agent / revised bulk change of agent application.	Liaise with Supplier Agent(s) and SMRA to put together the bulk change of agent application / revised application.	Supplier.	Supplier Agent(s), SMRA.	Determine the information to be provided in the bulk change of agent application.	Verbal /Email.
3.1.2	Prior to next Panel meeting and sufficiently in advance of bulk change of agent transfer date⁴.	Submit bulk change of agent application / revised application.	Supplier.	BSCCo.	Complete form BSCP513/01 Part A in accordance with Appendix 4.1.	Post /Email.
3.1.3	Within 1WD of receipt of 3.1.2.	Acknowledge receipt of application.	BSCCo.	Supplier.	Date of receipt of application.	Fax/Email.
3.1.4	At next Panel meeting.	Verify that all information required has been provided in 3.1.2 and determine whether or not to approve bulk change of agent application.	Panel.		Information provided in accordance with Appendix 4.1, and any previous experience Supplier has in bulk changes of agents.	Internal Process.
3.1.5	Following Panel meeting.	If necessary, request additional information from Supplier in support of bulk change of agent application.	BSCCo.	Supplier.	Request for additional information, as necessary.	Fax/Email.
3.1.6	If required, within 2WD of 3.1.5.	Submit additional information.	Supplier.	BSCCo.	Additional information as requested.	Fax/Email.
3.1.7	Within 1WD of 3.1.4 or 3.1.6, as the case may be.	Notify Supplier of determination.	BSCCo.	Supplier.	BSCP513/01 Part B, including details of Panel decision, reasons for decision and any other requirements that must be met by Supplier (e.g. a test run or a reduction in volume).	Fax/Email.
3.1.8	If application refused.	If required, return to 3.1.1 and submit revised bulk change of agent application.	Supplier	BSCCo.	Complete form BSCP513/01 Part A in accordance with Appendix 4.1.	Post /Email.
3.1.9	If application approved, at same time as 3.1.7.	Publish notice of approval of bulk change of agent application.	BSCCo.	BSC Website users.	Details of application as submitted in 3.1.1.	BSC Website.
3.1.10	If application approved, following 3.1.9.	Proceed with bulk change of agent on an SMRS by SMRS basis, in accordance with BSCP501, 504 and/or 505 (as the case may be) and any additional requirements specified in 3.1.7.	Supplier.
3.1.11	Within 5WD of processing the bulk change of agent.	Provide status of bulk change of agent.	Supplier.	Panel.	Status of bulk change of agent including: Confirmation that bulk change of agent completed the number of Metering Systems that have successfully transferred the number of Metering Systems that have failed. Remedial action to address failures.	Fax/Email.

4. Appendices

4.1 Information required in Bulk Change of Agent Application

Suppliers wishing to initiate a bulk change of agent must submit a written application from a company director to BSCCo using form BSCP513/01 Part A, and must ensure that the documentation and information listed in this Appendix is provided in the application.

Information Required

each SMRA affected by proposed bulk change of agent, including their contact details;
each Supplier Agent affected (both old and new), including their contact details; and
the total number of SVA Metering Systems involved in the process.

the bulk change of agent transfer date;
the effective date of the agent appointment registration change(s) (ie. Effective from Date {SVA MOA} and / or Effective from Date {DCA} and / or Effective from Settlement Date {DAA}) in SMRS(s);
a confirmation date (subsequent to the effective date of the appointment registration change(s)) that the bulk change of agent has been completed; and
the extent of the resolution period for resolving any issues arising during or after the bulk change of agent.

written confirmation, at company director level, that the Supplier has sufficient resources and expertise in place to administer the bulk change of agent without adversely impacting operations;
separate written confirmation from the relevant Supplier Agent(s) and SMRA(s) that they can proceed with the bulk change of agent without adversely impacting their day-to-day operational activities; and
a methodology statement for managing implementation and issue resolution.

4.2 BSCP513/01 Bulk Change of Agent Application Form⁵

BSCCo Use Only

Ref No

Bulk Change of Agent Application

Form

PART A: SUPPLIER

To: BSCCo

Applicant Details

Supplier ID:

Company Name:

Proposed scope of bulk change of agent

Please give details of the following:

SMRA affected by bulk change of agent:

Each Supplier Agent affected by bulk change of agent:

Total number of SVA Metering Systems involved:

Proposed Timetable

Please enter the proposed dates for the following milestones in the bulk change of agent process:

Bulk change of agent Transfer Date (Calendar Day): ………………………….

Effective date for registration(s) in SMRS(s):

SVA MOA appointment ………………………….

(ie. Effective from Date {MOA})

NHH DC appointment ………………………….

(ie. Effective from Date {DCA})

NHH DA appointment ………………………….

(ie. Effective from Settlement Date {DAA})

Confirmation date of successful bulk change of agent: ………………………….

Deadline date for resolution of any issues: ………………………….

Attached Documents

	Tick
Written confirmation that Supplier is able to administer the proposed
bulk change of agent

Written confirmation from relevant SMRA that they are able to proceed


Written confirmation from relevant Supplier Agent(s) that they are able to
proceed

Methodology statement for processing bulk change of agent

Declaration

I confirm that to the best of my knowledge the evidence provided in this application is true, and I accept that I shall be responsible for all liabilities with regard to the completion of the bulk change of agent.

Name: ……………………………. Company:……………………………

Signature: ………………………... Date: ………………………….

PART B: BSCCo

To: Supplier

Application Status: ACCEPT / REJECT/ DEFER (delete as applicable)

Agreed transfer date: ………………………... (for accepted applications only)

Reasons for rejection / deferral (if relevant):

Additional information attached for consideration by Supplier? Y / N (delete as appropriate)

Name: ………………………...

Signed: ………………………... Date: ………………………...

1 A Supplier considering initiating a bulk change of agent may choose to initiate a test run with the affected SMRAs and / or Supplier Agents.

2 In order to address any data quality issues, the Supplier may choose to instruct its Supplier Agents to cleanse their records prior to submitting a bulk change of agent application; therefore reducing the potential for issues to arise once the bulk change of agent has been initiated.

3 All obligations on the Panel within this BSCP may be delegated to an appropriate Panel Committee.

4 When submitting the bulk change of agent application / revised bulk change of agent application, the Supplier will take into account, wherever possible any changes that are in progress or will be in progress by the bulk change of agent transfer date.

5 If multiple SMRA’s affected by the bulk change of agent, a separate form must be completed for each SMRA affected.

CONTENTS

BSCP513: Bulk Change of NHH Supplier Agent