CONTENTS

  • 1.1 Purpose
  • 1.2 Structure of this Document
  • 1.3 The Balancing and Settlement Code Company
  • 2. OVERVIEW
    • 2.1 BSC Requirement for Teleswitch Monitoring
    • 2.2 Period of Responsibility
  • 3. BACKGROUND
    • 3.1 Background to Teleswitching
    • 3.2 Teleswitch Functionality
    • 3.3 Teleswitch Users and the Central Teleswitch Control Unit
    • 3.4 Interface to the Supplier Volume Allocation Agent
  • 4. TELESWITCH MONITORING REQUIREMENTS
    • 4.1 Obtaining Switching Times
    • 4.2 Determination of Switching Times
    • 4.3 Interface to the Supplier Volume Allocation Agent
    • 4.4 Defect Resolution Procedure
    • 4.5 Miscellaneous Service Requirements
  • 5. NON-FUNCTIONAL REQUIREMENTS
    • 5.1 Data Retention and Transfer
    • 5.2 Contact Point
    • 5.3 Audit Requirements
    • 5.4 Disaster Recovery Service and Data Security Requirements
    • 5.5 Change Management
    • 5.6 Consultancy and Support Service
  • 6. SERVICE LEVELS
    • 6.1 Performance Monitoring Requirements
    • 6.2 Service Availability
    • 6.3 Service Levels
  • APPENDIX A – TERMS, ACRONYMS AND DEFINITIONS
  • APPENDIX B - TELESWITCH DATA INTERFACE FILE SPECIFICATION
  • Logical Specification
    • Table of Teleswitch Data Interface File Data Items
    • Physical Specification
    • Record Layouts
    • Structure Diagram
    • Example File
  • APPENDIX C - TELESWITCH DATA PRODUCTION LOG
    • 1. Details for each Teleswitch Data Interface File
    • 2. Details of copy of Teleswitch Data Interface File requested
    • 3. Details of late despatch of Teleswitch Data Interface File
  • APPENDIX D - CONTACT POINT PROBLEM LOG
  • APPENDIX E - PERFORMANCE MONITORING REPORTS

Teleswitch Monitoring Service Description V2.0

Effective From Date:05/11/2009
Status:LIVE
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