HomeRulebook HomeBalancing and Settlement CodeService DescriptionsTeleswitch Monitoring Service Description
CONTENTS
- 1.1 Purpose
- 1.2 Structure of this Document
- 1.3 The Balancing and Settlement Code Company
- 2. OVERVIEW
- 2.1 BSC Requirement for Teleswitch Monitoring
- 2.2 Period of Responsibility
- 3. BACKGROUND
- 3.1 Background to Teleswitching
- 3.2 Teleswitch Functionality
- 3.3 Teleswitch Users and the Central Teleswitch Control Unit
- 3.4 Interface to the Supplier Volume Allocation Agent
- 4. TELESWITCH MONITORING REQUIREMENTS
- 4.1 Obtaining Switching Times
- 4.2 Determination of Switching Times
- 4.3 Interface to the Supplier Volume Allocation Agent
- 4.4 Defect Resolution Procedure
- 4.5 Miscellaneous Service Requirements
- 5. NON-FUNCTIONAL REQUIREMENTS
- 5.1 Data Retention and Transfer
- 5.2 Contact Point
- 5.3 Audit Requirements
- 5.4 Disaster Recovery Service and Data Security Requirements
- 5.5 Change Management
- 5.6 Consultancy and Support Service
- 6. SERVICE LEVELS
- 6.1 Performance Monitoring Requirements
- 6.2 Service Availability
- 6.3 Service Levels
- APPENDIX A – TERMS, ACRONYMS AND DEFINITIONS
- APPENDIX B - TELESWITCH DATA INTERFACE FILE SPECIFICATION
- Logical Specification
- Table of Teleswitch Data Interface File Data Items
- Physical Specification
- Record Layouts
- Structure Diagram
- Example File
- APPENDIX C - TELESWITCH DATA PRODUCTION LOG
- 1. Details for each Teleswitch Data Interface File
- 2. Details of copy of Teleswitch Data Interface File requested
- 3. Details of late despatch of Teleswitch Data Interface File
- APPENDIX D - CONTACT POINT PROBLEM LOG
- APPENDIX E - PERFORMANCE MONITORING REPORTS
Teleswitch Monitoring Service Description V2.0
Effective From Date:05/11/2009
Status:LIVE
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