CONTENTS

  • What this document covers
  • What this document does not cover
  • What is EFR?
  • When is EFR applied?
    • Settlement Performance EFR Plans
    • BSC Audit Issue EFR Plans
    • Other EFR Plans
  • What should I do if I am being considered for EFR?
  • What should I do when EFR has been turned on?
    • What are the timescales for agreeing a plan?
    • What should I include in my EFR Plan?
    • Fig. 1: Agreeing an EFR plan
  • How will my EFR Plan be monitored, and how do I exit EFR?
    • Exiting EFR
    • Fig 2: Monitoring and closing an EFR plan
  • When is an EFR plan escalated?
    • Escalation to the PAB
    • How should I Prepare for a PAB Escalation?
    • What will happen during and after a PAB Escalation?
    • Fig. 3: PAB Escalation
    • Escalation to the BSC Panel
    • Fig. 4: Panel Escalation
  • Do you need more information?

Performance Assurance EFR and EFR Escalations V7.0

Effective From Date:13/01/2025
Status:LIVE
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