1.1 Introduction

1.2 Resolution of Trading Disputes

1.3 Trading Disputes

1.4 Duties of BSC Agents

1.5 Duties of BSCCo

1.6 Duties of Parties

1.7 Retail Energy Code

2.1 Establishment

2.2 Functions and powers

2.3 Constitution

2.4 Terms of Reference

2.5 Chair

2.6 Disputes Secretary

2.7 Non-Member Representatives

2.8 Additional Attendees

2.9 Meetings of the Trading Disputes Committee

2.10 Postponing meetings and deferring decisions

2.11 BSCCo and BSC Agents

3.1 Introduction

3.2 Raising a Trading Dispute

3.3 Trading Dispute referral to the Trading Disputes Committee

3.4 Consideration and Determination by the Trading Disputes Committee

3.4A Determinations of Trading Disputes Committee

3.5 References to the Panel

3.6 Arbitration

4.1 General

4.2 Post-Final Settlement Runs and Extra-Settlement Determinations following a Trading Dispute

5.1 Monthly Report

5.2 Annual Report

5.3 Recommendations

5.4 Co-ordination of disputes with other documents

5.5 Not used