CONTENTS

  • 1. Introduction
    • 1.1 Purpose and Scope of the Procedure
    • 1.2 Error and Failure Resolution
      • 1.2.1 Escalation Procedure
      • 1.2.2 PAB Escalation
      • 1.2.3 Panel Escalation
      • 1.2.4 Possible Next Steps
    • 1.3 High Level View of the Error and Failure Resolution Process
      • 1.3.1 Error and Failure Resolution
      • 1.3.2 Escalation
    • 1.4 Interaction with Risk Based Performance Assurance Framework
    • 1.5 Main Users of the Procedure
    • 1.6 Use of Procedure
    • 1.7 Balancing and Settlement Code Provision
    • 1.8 Associated BSC Procedures
    • 1.9 Acronyms and Definitions
  • 2. Interface and Timetable Information
    • 2.1 Error and Failure Resolution
    • 2.2 Escalation Process
  • Appendix A – Action Plan
  • AMENDMENT RECORD – BSCP538

BSCP538: Error and Failure Resolution V6.0

Effective From Date:29/06/2023
Status:LIVE
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